Virginia National Core Indicators (NCI) Project

2022 Adult Survey Family Report

Family Members Over the Age of 18 Who Use Medicaid Developmental Disability Services

May 2023 | Prepared by the Partnership for People with Disabilities at Virginia Commonwealth University

This report includes information from a sample of families with family members of adults over the age of 18 with intellectual and developmental disabilities (IDD) who use services from the Building Independence (BI), Family and Individual Supports (FIS) and Community Living (CL) waivers.

Questions about this report should be referred to Parthy Dinora at padinora@vcu.edu.

Definitions

  • Respondent: The person who completed the survey.
  • Family Member: The person using services from the BI, FIS, and CL waivers.
  • Family: Refers to the Respondent and Family Member.

About the Respondents

The survey results represent the opinions of those who responded and may not be representative of the experiences of all families across Virginia.

Total Number of Survey Responses

  • Out of Family Home: 135 (Adult family member lives outside the family home)
  • In Family Home: 129 (Adult family member lives in the family home)
Category Out of Family Home In Family Home
Respondent is Age 55 or Older 83% 82%
Respondent Has Poor or Fairly Good Health* 11% 32%
Respondent Has Some College or College Degree* 76% 63%

* Indicates a statistically significant difference between households.

About the Family Member (Using Services)

Demographics

Category Out of Family Home In Family Home
Lives in a Rural Area 30% 41%
Average Age* 46 34
Has a Court-Appointed Legal Guardian 79% 77%

Race & Ethnicity

Group Out of Family Home In Family Home
Asian 1.5% 9%
Black/African American 21% 25%
White 75% 63%
Hispanic/Latino 3% 3%

Support Needs

Need Type (Some or Extensive) Out of Family Home In Family Home
Daily Activities 100% 98%
Personal Assistance 88% 88%
Manage Behaviors* 74% 58%

Information & Planning

Question Out of Family Home In Family Home
Respondent always/usually gets enough information to take part in planning services 86% 76%
The information about services and supports is always/usually easy to understand for the respondent* 87% 75%
The Case Manager/Support Coordinator always/usually respects family's choices and opinions 93% 95%
Service plan includes all services/supports the family member needs 93% 85%
Family member gets all services in the service plan* 92% 77%

Access & Delivery of Supports

Question Out of Family Home In Family Home
Family is always/usually able to contact Case Manager/Support Coordinator 95% 90%
Family is always/usually able to contact support workers 87% 88%
Respondent knows who to talk to if having problems with Case Manager/Support Coordinator 86% 78%
Family gets the services and supports needed 87% 69%
Respondent knows how to file complaint/grievance about provider agencies/staff* 72% 56%
Services and supports always/usually change when family's needs change* 89% 77%

Health & Safety

Provider Always/Usually Understands Family Member's Needs Related to Disability

  • Primary Care:** Out of Home (93%), In Home (86%)
  • Dentist: Out of Home (90%), In Home (88%)
  • Mental Health: Out of Home (91%), In Home (91%)

**Primary Care provider includes doctors, nurses, etc.

Access to Care

Question Out of Family Home In Family Home
Family member chose their primary care doctor 36% 35%
Family member can always/usually see a primary care provider when needed 89% 94%
Family member can always/usually go to the dentist when needed* 92% 82%

Community Involvement

Question Out of Family Home In Family Home
Family member participates in community activities 87% 84%
Family participates in family-to-family networks in community 22% 18%
Family member has enough supports to work/volunteer in the community* 68% 43%

Outcomes & Satisfaction

Question Out of Family Home In Family Home
Services and supports have made a positive difference for family member 94% 87%
Services and supports help family member live a good life* 97% 86%

* Indicates a statistically significant difference between households.